From our Guest Blogger, Lucy Shenouda What’s the way to a team’s heart? Do teams have heart?! Yes! We strongly believe that a team has all of a human’s vital organs, a system in its own right. In particular, a team has a personality and identity of its own. Each member of the team brings their perspectives, voices, actions to bear to impact the entire organization, at all levels. By virtue of being a system in its right, a team brings its own shadow and light. The up days, down days. The mood swings,......

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