ORSC™ and Agile

The Synergies between ORSC™ and Agile Coaching.

Pairing ORSC with Agile

Leverage the collective intelligence of your Agile team.

Most Agile frameworks bring individuals together as a team to deliver products or services while quickly adapting to the needs of their customers. CRR Global’s Organization and Relationship Systems Coaching (ORSC™) methodology enables teams to tap into the full potential of Relationship Systems Intelligence.

To succeed in a demanding and highly competitive environment, organizations must draw on the strengths of the entire team to continually improve both process and results. As teams take on greater direct responsibility for results, team coaching is an important element of Agile leadership and consulting. ​

​In a recent survey of Agile coaches, over half express interest in pursuing professional coaching development.ORSC, the trailblazing systems coaching approach created by CRR Global, is a top choice amongst survey participants.

ORSC helps teams to see themselves and the larger organization from a bird’s-eye perspective, so that they can work with emerging patterns and evolve their processes and practices in an intelligent, integrated manner.

Expanding the Agile Skillset

Agile consultants are twice as likely to pursue ORSC training compared to any other ICF coaching program.

Over 20,000 practitioners around the globe now use ORSC to develop strong relationship.

​Agile coaching blends coaching, mentoring, teaching and facilitation with skills from technical, business and transformational domains to empower self-directed teams.

The example below shows how one Agile practitioner’s skillset might integrate different approaches to facilitate change.

E.S.I Agile Practitioner Image

The ORSC coaching model focuses on leveraging Relationship Systems Intelligence (RSI™) to support the team in recognizing its voice, hearing the value in different perspectives held by team members, and working with what is emerging within and around the team.

As teams incorporate ORSC skills into their way of operating, they begin to draw on collective intelligence to find their own creative solutions.

Leaders armed with the RSI skillset have the tools they need to cultivate collaborative, resilient teams.​​

About Agile

  • Agile methodologies emerged in the 1990s as part of an effort among software developers to create fast, iterative and responsive processes.
  • Although Agile is a wide umbrella and has many frameworks, all forms depend on establishing direct lines of communication and shared responsibility.
  • Most Agile processes are focused on improving the feedback cycles to improve the product or processes. Frequent communication and shared responsibility are needed to support team members in this work.

About ORSC

  • ORSC meets the gold standard in coaching programs as the first systems coaching approach to be accredited by the International Coaching Federation.
  • Relationship Systems Intelligence, the principle concept underlying ORSC, develops the awareness of a team as one entity functioning as a whole, rather than a collection of individuals.
  • ORSC provides an array of tools and skills designed to foster effective communication.

The Five Principles of Relationship Systems Intelligence (RSI)

The five principles of Relationship Systems Intelligence are at the heart of every CRR Global course.
The five principles of Relationship Systems Intelligence are at the heart of every CRR Global course.

What does ORSC add to Agile?

  • By enabling the voices across the system to be seen and heard, ORSC supports the development of responsibility held by the group, rather than individuals. Shared responsibility supports faster, more comprehensive processes, moving away from a traditional top-down approach.
  • As more decisions are made by those on the front lines, processes become faster and more comprehensive.
  • All members of the team are valued, and an emphasis is placed on hearing the voices of those at every level.
  • Team members align on shared goals and develop their own strategies for reaching them.
  • Leaders make the transition from a directive role into an approach which allows them to influence rather than command.
What issues can ORSC help Agile teams solve?

  • Resistance to Change – Team members learn to work with and overcome their reluctance to adjust the way they work. The ORSC approach helps build consensus around the need for change, helping to navigate pushback.
  • Role Confusion – Colleagues gain clarity about who is meant to do what as they move away from a hierarchical structure.
  • Micromanagement – If leaders are trying to micromanage despite the emphasis on shared responsibility, team members are able to address the issue and develop more effective processes.
  • Toxic Behaviors – Teams learn to identify and avoid the toxic behaviors of criticism, contempt, defensiveness and stonewalling.
  • Miscommunication – Those doing the actual work gain the skills they need to communicate directly with each other and with leadership.
  • Goal Identification – ORSC supports teams in aligning on what they want to accomplish and envisioning a path to get there.

From our partners at CRR Global USA check out how:

Agile coach and consultant Terrance Turpin shares his perspective about how ORSC helps to address systemic issues.

The ORSC Training Process

Training in Organization and Relationship Systems Coaching involves completing a series of five courses, which can be followed by certification. Those planning to use these skills in a business context often begin with ORS@Work, our business-focused foundational course.

As ORSC is an advanced program, participants entering the series should have a basic understanding of coaching principles. If a coaching approach to leadership is new to you, we recommend first completing an ICF course focused on the core coaching competencies.


The ORSC program helps to progress your ICF credentialing journey.

All CCE units in the ORSC program are Core Competency credits.

ICAgile Certified Professional - Systems Coaching

Introduction to Systems Inspired Coaching

​CRR Global has just launched an entry level course designed specifically for Agile coaches and Organizational leaders who want a deeper understanding of Systems Coaching and are looking to improve their ability to work within organizational systems.

With meaningful collaboration at its core, Systems Inspired Leadership inspires everyone to learn new ways of being, taking action, and developing conscious, intentional relationships, resulting in improved job engagement, a greater sense of belonging, and personal growth. Take the opportunity to make significant positive change and adopt a new collaborative and collective leadership model.

Learn more about the links between Agile and ORSC.

Explore these bookshelf resources from ORSC alumni.

Which training option suits you best?
CRR Global USA provides two ways of incorporating ORSC with Agile.

Recommendation from Zuzana (Zuzi) Sochova

Agile & Enterprise Coach, Certified Scrum Trainer, Author of The Great ScrumMaster: #ScrumMasterWay book, and Board member – Scrum Alliance.

I would highly recommend ORSC training from CRR Global. I would say it’s been one of my best decisions. However, I believe you need some coaching education and experiences before you sign up. For that background, I would recommend you start with Agile Coaching Teams and Agile Facilitation classes – both classes are from the Agile Coaching Institute. And then go on with ORSC – which I would recommend to all Scrum Masters who want to move their role to the next level and focus more on the organization and systems than individual Agile practices. And the same is true for Agile Coaches because without this training, you are not a true Agile Coach.

Learn more about relationship systems coaching.