By Guest Blogger Jake Calabrese​Toxins are normal and we can’t just “get rid of them.” In fact, pretending there are never toxins in a team could be viewed as a form of stonewalling. There are a number of ways to resolve conflict by working with team toxins. These not “iron-clad plans” or best practices, they are approaches to resolving conflict that ideally start before major conflict has emerged.​The four team toxins are blaming, contempt, defensiveness, and stonewalling.​Below I list a number of ways to work with team toxins. These are ideas that make or break our......

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