By Obi James, CPCC, ORSC We all get triggered. The difference between one successful professional and another can lie simply in the way they deal with pressure and their ability to stay cool when triggered. According to George Bernard Shaw, “Self-control is the quality that distinguishes the fittest to survive.” This is particularly true in the corporate world. Neuroscience helps us appreciate exactly what’s going on in our brain when we get triggered. With this knowledge, we are able to find ways to help us stay cool in these stressful situations. Let’s take......

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