Shannon is consistently recognized as a guiding presence in organizational transformation. Through a seasoned blend of change strategy, group process facilitation and relationship systems coaching, Shannon increases the confidence and capacity of people leading change.
Shannon holds an MBA from the University of Georgia and a BA in Journalism from the University of North Carolina. Her post-graduation education includes multiple leadership coaching certifications as well as depth study in mind-body wellness, nutrition and music therapy.
In addition to her extensive corporate coaching experience, Shannon currently serves as faculty and coach for the University of Notre Dame’s executive programs. She is also a seasoned practitioner of The Leadership CircleTM curriculum and an avid student of the emerging technology supporting adult development.
Her private practice focuses on coaching executives and leadership teams. Some of her clients include: Centers for Disease Control and Prevention, Chick-fil-A, Cox Media Group, Delta Air Lines, Gulfstream Aerospace, JetBlue Airways, Kimberly-Clark Corporation, and Michelin North America.
Shannon’s business experience began in the family business where her parents ran an ad agency. Her official start was in account management for clients in real estate, retail and consumer products.
In graduate school, she studied entrepreneurship and in 1998, her team won one of the major business plan competitions in the country. Post graduation, Shannon ventured into product development at Delta Air Lines where she led initiatives that introduced innovative revenue programs to the company’s international business lounges.
Eventually her curiosity shifted from products to people, and she became one of Delta’s five internal process consultants assigned to large-scale change initiatives. There she led change management programming for the airline’s often-benchmarked SAP implementation, the ‘Passenger Bill of Rights’ initiative, and the accelerated kiosk expansion post 9-11.
In her spare time, Shannon advises board leaders of the non-profit organizations she is passionate about including UGA’s MBA Advisory Board and Trees Atlanta. She also enjoys regular doses of tennis, yoga and dance.