What to do when conflict takes root
What happens when conflict is left unaddressed and takes root? Host Katie Churchman talks with ORSC coach and legally trained consultant Jennifer Pernfuss and CRR Global co-founder Marita Fridjhon about ways to navigate escalated conflict. In more serious cases, it can take the form or be experienced as harassment or bullying, which causes all kinds of damage. The discussion covers:
If you haven’t listened to it already, we highly recommend listening to the first part of this series on why conflict is a signal of change.
Jennifer Pernfuss is an ORSC coach and legally trained consultant, helping organizations effectively address and resolve workplace harassment complaints and transform conflict. She was one of the first legally trained consultants to conduct external investigations in Ontario. She left that work to study different ways of resolving employee complaints that encourage low-level resolution and regard for all the stakeholders in a dispute. Jennifer is a certified Organization and Relationship Systems Coach, with degrees in law and psychology as well as Brene Brown’s training in the area of shame. Her education, training, personal and field experience form a unique and highly effective approach to addressing and resolving harassment and other forms of conflict in the workplace.
with host Katie Churchman
Marita Fridjhon is co-founder of CRR Global, co-creator of the world-recognized Organization and Relationship Systems Coaching (ORSC™) program and mentor to an ever-growing community of relationship systems practitioners. Her deeply integrative approach is drawn from her foundations in clinical social work, family systems therapy and organizational consulting. Marita is co-author of “Systems Inspired Leadership” and “Creating Intelligent Teams.“
Jennifer Pernfuss is an ORSC coach and legally trained consultant, helping organizations effectively address and resolve workplace harassment complaints and transform conflict. She was one of the first legally trained consultants to conduct external investigations in Ontario. She left that work to study different ways of resolving employee complaints that encourage low-level resolution and regard for all the stakeholders in a dispute. Jennifer is a certified Organization and Relationship Systems Coach, with degrees in law and psychology as well as Brene Brown’s training in the area of shame. Her education, training, personal and field experience form a unique and highly effective approach to addressing and resolving harassment and other forms of conflict in the workplace.