In an evolving workplace landscape, knowing how to support communication and collaboration can be a key asset in career growth. For those who have completed team and systems coach training, the return on their investment is clear.
When change is constant and pressure is high, these soft skills encourage problem-solving among team members, boost resilience and keep projects on track.
According to Forbes, many organizations are looking beyond degrees as a predictor of employee value. While technical skills are needed, it is soft skills that often determine whether teams and companies will thrive. One study considered qualities frequently listed in job postings from 19,000 distinct organizations over a five-year period. It found a “demand for soft skills, such as critical and analytical thinking, problem-solving, communication skills, and creativity with flexibility.”
Organization and Relationship Systems Coaching (ORSC™) builds soft skills within a team context, engaging the collective intelligence of a group. As companies face challenges like high turnover, declining engagement, and misaligned purpose, ORSC provides practical tools to address them.
ORSC also brings considerable personal benefits as a professional development training. Systems-inspired coaches and leaders explore their own internal teams, learning how to navigate complexity and communicate more effectively.
Working through conflict and change
Leadership consultant Shannon Schultz coaches Fortune 500 companies through large-scale organizational change. She uses ORSC to help teams move past blocks to progress, when a system is hot with conflict or frozen in place. In one case, Shannon’s work aligning leadership teams around purpose played a big part in the client company winning an award from the ROI Institute for the way the leadership program created sustained increases in employee engagement.
Aligning on shared goals
For ORSC coach and information systems engineer Denisse Vega, the ORSC emphasis on systems awareness is transformative. She frequently uses tools like the Designed Team Alliance to help teams clarify their shared goals and expectations, so that they can move forward together.
Improving team dynamics
Brandon Raines, an organization design and enterprise coach, speaks of how ORSC helps to address the complexity of team dynamics.
Brandon highlights how ORSC tools foster better communication, allowing teams to navigate conflict while preserving relationships. “People disagree, and that’s okay. But how we debate and leave those conversations with our humanity intact—that’s crucial.”
Streamlining process through better communication
Systemic team coach Terrance Turpin agrees that ORSC addresses the human side of organizational challenges.
“I’m able to bring together people from different parts of the organization in different roles. Seeing the challenges that others are facing, they realize there’s a real reason for behaving that way,” he continues. “That allows them to create together how they want things to be going forward.”
Building bridges
For Michelle Davis, who specializes in organizational impact and development, ORSC is key to breaking down barriers in any context.
Employee engagement
Executive and team coach Floyd Carlson references the work of Dr. David Rock in emphasizing how ORSC helps to encourage employee buy-in. Telling people what to do has an eight percent success rate, while telling them what not to do has a five percent success rate. However, coaching a system to create solutions together unleashes infinite possibilities.
Many coming to this work experience a paradigm shift in how they think about relationship.
Shannon Schultz remembers the impact of her first ORSC training course.
By fostering trust, enhancing communication, and helping teams align on shared goals, ORSC-trained coaches create better relationship and lasting, positive change—and that skillset is useful to employers in any context.
Ready to begin your ORSC journey?
Guests
Shannon Schultz ORSCC, ICF-PCC, Leadership Circle Practitioner
Shannon is consistently recognized as a guiding presence in transforming the way organizations operate to improve performance. Through a seasoned blend of change strategy, systems coaching and relationship skill-building, she increases people’s capacity to create what matters to them.
Michelle Davis ORSCC, CDTLF, ICF-PCC, LPC
Michelle Davis is Director of Strategic Worldwork and a member of the CRR Global faculty. Her work centers on developing people in service of healthier systems, from relationships and teams to organizations and society. At every level, she supports shifts in how people connect across differences, fostering the self-awareness needed to bridge divides and co-create a more just and generative future.
Terrance Turpin ORSCC, ACTC, ICE-AC, ICF-PCC
As a systems coach and facilitator, Terrance Turpin helps leaders and teams tend to and navigate complexity with honor, integrity and a sense of possibility. He supports organizations in seeing their systems as living, dynamic fields of relationship, creativity and adaptive intelligence, and engaging those systems in ways that foster shared leadership, emergent wisdom and innovation.
Brandon Raines ORSCC, CAL, ICF-PCC
Brandon Raines is an organization design and enterprise coach who has worked with public and private entities, both large and small. He has helped organizations and individuals emerge from near failure to thriving models of success. Brandon is a noted author, speaker and presenter on topics of leadership, organization design and teamwork.
