The nine-month healing journey taught me more about systemic interdependence than I ever knew before. Interdependence within my own body system, interdependence within the medical system and health care, interdependence between all of that and day-to-day living.
See, interdependence just is. Whether we know about it, care about it or believe in it, it impacts our lives. Injure one knee, and the rest of the system is impacted. The other knee will need to take up some of the work. When that happens, the back and the rest of body automatically compensate for the redistributed workload. Over a prolonged period of time, overall mobility begins to suffer since certain muscle groups atrophy while others become overdeveloped and strained.
I won’t ask you to accompany me on my whole rehabilitation journey. Just know that I am lucky to have access to a great medical care system and a team that has been amazing in their patience with me.
It is useful to look at this experience to evaluate the non-local cost of a very localized event.
As my rehabilitation progressed I was stunned by how difficult it was for some of the care team members to move beyond the diagnostic stage with which they were originally charged and to take into consideration the whole picture unfolding around the localized symptom on which they were focusing. I was a well-informed (and determined) patient actively helping to bring the separate but interdependent strings together into a holistic treatment approach. Still, it took me deteriorating over several months while “trusting the process” before I woke up to what was happening. In the age of specialization, it is sometimes very difficult for the specialist to allow the wisdom and expertise of the non-expert to influence action as we know in the ongoing controversy that exists between medicine and alternative approaches.
You may ask “What does this have to do with leadership and business?”
I say, “Everything!”
We may think that when a key player on the team (knee) is struggling with something in their personal life or is in a constant state of conflict with somebody in the office (injury), that identifying the symptom and sending them for coaching (or telling them to leave their personal stuff at home), will fix it. Well, sometimes taking a pain killer helps, but it does not treat the problem!
Because of the law of interdependence, the entire system is impacted when one of its members is incapacitated. Unless we engage with the whole team (in this case, the other knee, back and body core), the rest of the body will fall apart. Focusing only on one team member is like injecting or medicating only the original injury without providing the support and creative readjustment to the rest of the team as they carry a bit more weight for a period of time.
The systems inspired leader sees not only the injured knee; she sees an impacted body responding to a localized event. A leader like that also knows that no matter how specialized her knowledge and broad her competence, returning to full capacity is a systemic event and often requires outside expertise. And finally, leadership that focuses on and is inspired by the system knows that injury is part of the evolution and wisdom aging of every team member. Today it is Mary, on another day it will be John…
As long as “injury” is seen as a normal life event, and “rehabilitation” (returning to its previous state of performance) is recognized as an opportunity for systemic transformation, such events can catalyze optimum team performance and cohesiveness.
